SNS Bank has informed its customers that from 1 October its Mobile Banking app will no longer work on smartphones with Windows Phone. Only iOS and Android are supported. ABN Amro recently took the same decision.
In a letter to customers, the bank says that fewer and fewer people are using Windows Phone. At the bank itself, this would be a percentage of approximately one percent. As a result, the costs are too high to keep the app up and running for a small group of users, according to SNS. From 1 October it will therefore no longer be possible to consult accounts via the app.
The corresponding Microsoft Store page also states that support is ending. Via Twitter late the bank knows that its website will be made responsive, so that customers can still bank via Windows Phone. The page of the ASN Bank app, which is part of SNS, also states that support for that app will end on 1 October.
ABN Amro also recently announced that it would stop supporting its Windows Phone app. The company said at the time that new versions of the app would take technical capabilities of iOS and Android into account. The bank would not be able to offer this on Windows Phone. ING still has an app for Windows Phone, but users complain that the functionality is lagging behind that of Android and iOS. Rabobank also has an app for Windows Phone.