WebReus customers complain about a faltering mail server due to a possible DDOS attack

Customers of hosting company WebReus complain that they have been dealing with mail problems since Monday. WebReus acknowledges that there are hiccups in the service and points to DDOS attacks as the cause.

WebReus customers complain, among other things Twitter about the ongoing mail problems. AlleStoringen also indicates in an overview that many customer complaints have appeared on social media. The problems are not limited to mail not arriving; Websites that are stored at the company also turned out to be regularly unavailable according to customers in the past week. Customers further complain about the lack of communication.

WebReus apologized in a statement. The company reports that its mail servers and website were the target of a “very large-scale DDOS attack.” “As a result, parts of our network are not or poorly accessible for a small portion of our customers. Since the attack was also directly aimed at our website www.webreus.nl, it was very difficult to inform you as a customer about the circumstances and the current situation. situation.”

It is not clear which proportion of the company’s customers have been affected by the problems. WebReus reports that it can largely repel the attack. The status page of the helpdesk shows that the problems started on Sunday evening with a malfunction in a storage system ‘whereby part of the e-mail addresses cannot be reached’. Monday morning the DDOS attacks would have started.