Software Update: Mouse Tracks 2009 7.2

Mouse Tracks is a Windows application with which a helpdesk and goods management administration can be set up. For example, help desk tickets with the associated resolution times and various work groups can be kept up to date, computer inventories can be made including an overview of the available software licenses and various relationships can be established between all components for generating reports. For an overview of the different editions and their possibilities, we refer you to this page. The developers of Gritware released Mouse Tracks 2009 7.2 a few days ago with the following announcement:

What’s New in Mouse Tracks 2009 (7.20)

MAJOR NEW FEATURES:

• MT Audit can now audit computers that are not on your network by running the program from a floppy disk, or USB drive. This method creates XML audit files which can later be imported into your main database. see the Knowledge Base Article for further information.

MINOR NEW FEATURES:

• Disabled Active Directory accounts now set corresponding Mouse Tracks accounts to inactive during AD synchronization.
• Ticket Priority and Description are now required fields. This requirement is also enforced in Mt Web 7.2.

BUG FIXES:

• Fixed issue where the main window could get locked in a minimize/maximize only state.
• Manually initiated emails from Mouse Tracks Windows client now can properly handle multiple file attachments.
• Selecting a Cost Center for a PO now pulls in related cost center fields.
• Fixed MT Audit error (converting string to integer). This error seemed to occur on some newer Dell computers.
• MT Audit now properly calculates memory for computers with modules larger than 1GB.
• Processor speed detection now uses the value for Maximum Processor Speed ​​instead of Current Processor Speed. The current processor speed value reported can be lower than the maximum speed if power saving features are active on the computer. It was always the intention to capture the maximum speed for this value.

What’s New in Mouse Tracks 2009 (7.10)

Typically major new features in software come in major upgrades. However in this mid level release of Mouse Tracks we have totally revamped the PC audit process. MT Audit is a .Net solution based on Microsoft’s WMI technology. Using this new technique we are able to give you substantially more information about your PC’s and Servers. MT Audit is faster, simpler, and more accurate than its predecesor without the need for software agent or a logon script entry. For an overview of MT Audit view visit the following url.