According to sources of the Reuters news agency, Microsoft is working on a technique that can be used to track what people are doing in a store. This technique would lend itself to application in shops without cash registers.
The sources also indicate that the work on technology mainly takes place under the Microsoft Business AI department, in which a group of ten to fifteen people work on in-store techniques. The company would also work on adding cameras to shopping trolleys to keep track of which products people are bringing.
Microsoft would not be the first company to work on this type of technology. For example, Amazon opened a physical, cashless store in Seattle early this year under the name Amazon Go. Sensors in the ceiling keep an eye on which customers are coming in and what they pack, and then automatically calculate via an Amazon Go app, to which a payment method is linked.