Samsung investigating touchscreen problems Galaxy S9 users

Samsung is investigating the issues that some users of the Galaxy S9 and Galaxy S9+ are experiencing with the device’s touchscreen. Particularly along the edges, the touchscreen reacts poorly or not at all to touch.

Samsung responds to Engadget to the reported problems with the statement that the company is investigating the cause together with affected customers. According to Samsung, this concerns a small number of reports. The company encourages anyone experiencing problems to get in touch.

Users of the Galaxy S9 and Galaxy S9+ complained on, among others, the American forum of Samsung and Reddit about so-called dead spots at the touchscreen. The notifications talk about not registering touches around mainly the bottom, sides and top of the screen.

TechRadar describes how users can check their touchscreen by pressing *#0*# and clicking the ‘Touch’ option in Test Mode.

Video review of The Samsung Gelaxy S9 and S9 Plus