Third-party test company responds to criticism about incomplete Cyberpunk 2077 testing
Game testing company Quantic Lab states that recent alleged internal information about the flawed testing of Cyberpunk 2077 is incorrect. The company was accused of using inexperienced game testers for the sci-fi game and possibly even lying to partners about it.
Quantic Lab’s responses are an indirect defense against a recent video published by Upper Echelon Gamers; the company tested Cyberpunk 2077 for CD Projekt Red and, according to alleged internal documents shared by a whistleblower, did so in a flawed manner. According to the source, the test team was initially made up of inexperienced employees who would report a disproportionate amount of “low priority bugs” due to a “bug quota” established by Quantic Lab. The lack of high priority feedback would have caused problems during development. Leading up to the release of Cyberpunk 2077, the third-party company would then have put brand-new employees on the project, sometimes even without formal training.
In a response to VGC the company says that the creator of the video in question does not understand how game testing works. In a defense against the accusation of a bug quota for employees, Quantic Lab says: “Every project is unique and has its own requirements. The process of such a project is made in accordance with the customer and is modified on the spot as the customer makes requests. .”
The company also hinted that CD Projekt Red didn’t have to rely solely on Quantic Lab’s services: “While our agreements with customers are confidential, it is generally the case that international publishers work with multiple quality assurance companies rather than relying on a single company. In addition, many developer-level publishers also have testing facilities in-house.”
In addition to the specific implications surrounding the controversial release of Cyberpunk 2077, the whistleblower has also revealed to Upper Echelon Gamers that Quantic Lab has allegedly lied to customers. Because Cyberpunk 2077 was such a large project, other teams would have been understaffed. The Romanian company is said to have lied to other customers about this. Quantic Lab refutes this and claims to have always been transparent and honest towards customers.
Quantic Lab is a Romanian company with over 400 employees spread over three locations. The company is hired by dozens of publishers to test up to 200 games annually for bugs, glitches, and other issues. Quantic Lab previously tested The Witcher 3: Wild Hunt for CD Projekt Red.