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Windows 10 users report printing issues after security update

A new update for Windows 10 ensures that multiple users can no longer print from their operating system. The issue is in recent security updates for versions 1903, 1909, and 2004 of the OS.

The problem occurs with multiple users. In various posts on Reddit, users describe that they can no longer print documents. The problem is with multiple printers from HP, Brother, Canon, and Panasonic and occurs in different places in the operating system. Users receive an error message, or programs such as the browser or PDF reader crash when they try to print something.

The issues appear to have arisen after installing two updates released on Patch Tuesday last Tuesday. These are KB4560960 for Windows 10 1903 and 1909, and KB4557957 for Window 10 2004, the May Update.

Microsoft has not yet officially responded to the issues. However, a support employee on a forum says that the company is aware and is working on a solution. Meanwhile, users have already discovered some detours. For example, replacing the printer driver with the PCL6 driver would help. It is also possible to roll back the update, although this does, of course, entail security risks.

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