Webshop Neckermann.com is in financial trouble. The company has not been taking orders for more than a week and has received many complaints about lack of deliveries in recent months. The director does not rule out a bankruptcy petition.
Director Ronald Steenbergen reports to De Telegraaf that an amount of 500,000 euros has not been transferred by investor Leading Global Fund because the Malaysian owner Lee Kok Wai is said to have died. This would cause ‘the necessary cash flow and delivery problems’. “It cannot be ruled out that I am forced to cooperate as a shareholder in a bankruptcy application,” says Steenbergen.
Neckermann’s website has stated since the beginning of October that the company is no longer accepting orders due to technical and organizational problems. That announcement followed a flood of complaints from customers on Trustpilot and Klachtencompas about non-delivery and non-refund after returns.
RTL Z reports that the American owner of Neckermann, Readen Holding Corporation, has not yet published anything about the death of Lee Kok Wai. This investment company does report that Lee Kok Wai was appointed CEO and Chairman of the Board of Readen Holding Corporation in 2018.
Neckermann.com is also separate from the well-known travel organization Neckermann, which is part of the bankrupt Thomas Cook. In 2014, Neckermann’s web store restarted after the former mail order company went bankrupt.