Best Technology Stuff from Around the World

Windows updates are becoming smoother thanks to AI, Microsoft says

Microsoft has been experimenting for a while with the use of artificial intelligence to help with the updates of Windows 10 . The AI ​​checks for each system whether the update went without problems. If other systems want to update, we look at the configuration and whether it matches the successful attempts. If this is not the case, the update will be postponed until a solution to the problem has been found internally at Microsoft. Only then does the AI ​​allow those systems to update.

That system was already tested during the Fall Update last year, Microsoft writes in a blog . After continuously training the artificial intelligence, Microsoft saw a significantly smaller percentage of negative feedback on the updates, so the system does work. It also turned out that fewer updates were undone, which also seems to be prevented if technically nothing breaks down but people are not happy with software that no longer functions.

Acting fast

A good example of the system is, according to Microsoft, a bug that recently occurred when updating some PCs: they got a black screen at startup and could do nothing more. After the AI ​​immediately blocked all updates of comparable PCs, the affected customers were notified of the problem within 24 hours with a possible temporary solution. Then a solution was found, found and rolled out with Avast (who caused the problem). Then the other PCs could also update, but without problems.

In this way, Microsoft has already managed to update more than 250 million PCs. Striking is that they did so in half the time that was previously necessary to provide the same number of PCs with a new Windows version. Making updates easier for computers is a great thing: if there is something that makes users dislike the operating system they use, it is an unsolicited update that causes problems. Good thing, therefore, that Microsoft ensures that it is as painless as possible.

You might also like
Comments
Loading...