Bug in Fall Guys causes ‘accidental acquisition’ of skins by itself

A bug in Fall Guys: Ultimate Knockout’s online shopping system could allow for “accidental purchases” of premium content. All return requests submitted from June 21 will now be automatically granted while the developer works on a fix.

Hundreds of players have so far reported strange happenings on the Fall Guys online store, a extensive Reddit post. While opening the preview of a skin, some users would have automatically purchased the skin in question, without providing input themselves. Users also report that Show Bucks, the in-game currency of Fall Guys, would disappear and that a ‘hidden’ key input could trigger a purchase.

There is no confirmation system in Fall Guys, which prevents a player from confirming a purchase. Nevertheless, employees of Mediatonic customers initially did not believe so describes PC Gamer. A user would have received the following response to a return request: “This is not a ‘known issue’ because this is not an issue. Items cannot be automatically purchased by the system, this always requires input from the player. Again, whether by accident or not, you have provided an input to purchase an item. Based on our terms of use, which you have agreed to, all purchases are permanent and non-returnable.”

Mediatonic has itself apologized to Eurogamer for the response of the employee and apologizes in a tweet for the overall issues with the Fall Guys shop system. Until the issue is resolved, return requests are automatically accepted and processed. According to the company, the online store is being improved to prevent further problems. All players will also receive a legendary skin that changes color for free.

Fall Guys is a platform game with battle royale elements and has been free-to-play for roughly a month. The switch to the ‘free’ player model seems to have been a very good choice, as evidenced by the considerable amount of players the game attracted. The game is free to download and play for everyone, but Mediatonic, which falls under Epic Games, makes money selling cosmetic items through microtransactions and battle passes, a construction that earns publishers billions every year.

Image of the new skin via Mediatonic